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Passengers affected by Spanair's shutdown can ask for a refund of the taxes included in their "rescue fares" tickets through Aena Aeropuertos.
Passengers affected by Spanair's Shutdown who purchased another plane ticket with the so-called "rescue fares" can apply for the reimbursement of the taxes. As informed by Ana Pastor, Ministry of Public Works, these flights are tax-free, which involves an average saving of 8 Euros per ticket. Passengers who purchased these tickets, for sale from January 27th and February 3rd, can request a tax-refund by writing to vuelosrescateSPANAIR@aena.es until February 13th. The request must include:
Requests can also be submitted by post to the following address:
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