Do not forget to check our special Flight + Hotel section. In this section you will be able to carry out multiple searches by means of only one simple operation.

You can look up both flights and hotels. You will be able to select the most interesting options and the prices will change according to your choices. This is the most comfortable way to organise your holidays.

In this section you will find cheap flights if you can adapt to the given dates and schedules. Do not forget to check this option before booking.

Once you have submitted your information, our system will redirect you to a confirmation page with a flight locator. This means that your booking has been completed. Shortly after you will receive an e-mail at the address you have given us. This e-mail will contain information of you purchase, including the price. Please check this information and contact us if there any mistakes, calling us on 902 123 999.

Sometimes your flight schedules can be modified. Therefore we recommend our customers to confirm departure time with the airlines at least 48 hours in advance. You can check flight schedules at the following link: www.checkmytrip.com

This system makes your purchases easier. The next time you wish to travel with Rumbo you only have to submit your e-mail address and password to recover the payment method you used with your previous purchases. It is very easy to register at Rumbo. Once you have completed your purchase process you will be given the option to register. Once confirmed, we save your details on our system in order to speed-up your future bookings.

Airplane tickets:
If you have purchased “Tourist with restrictions” class ticket you can not make any changes or cancellations, as airlines apply these cheap fees in order to not accept modifications. Airplane tickets can only be used as they were purchased. Return tickets can not be used if the flying out tickets were not used. If you want a ticket that allows changes or cancellations, please purchase a “Full Tourist”, a “Business” or a “First” class ticket. In this case you will be able to change your ticket by paying an extra charge of 15 euros per ticket.

Hotels and other products: Please contact our Customer Services Centre on 902 123 999 in order to check if you can make changes on these products.

Once the ticket has been purchased, if it is a “Tourist with restrictions” class ticket, airlines will not allow you to change or cancel the ticket. If you have purchased a “Full tourist”, a “Business” or a “First” class ticket you cancel it; the money will be refunded by means of the same method that was used to pay the ticket. All changes require an extra charge of 15 euros per ticket.

Purchases made on our website www.rumbo.com will be paid by credit or debit card. If you prefer any other payment method, please get in touch with our Customer Services Centre on 902 123 999 and we will give you information on other payment methods.

You do not need to be registered to purchase a ticket, but it is advisable to register at Rumbo in order to speed-up your future purchases.

An e-ticket is an entry in the database of the airline that operates the flight that contains the same information and has the same liability of a normal ticket. In this sense, all you need to do to fly is go to airline’s desk with the passport (for international flights) or National identity card of all the passengers (including under-age passengers) and the number of the flight locator of your purchase (which was sent to you via confirmation e-mail). Once you have shown your documentation, you will be given your boarding card.

1. When purchasing a ticket, on the screen that shows you all the flight options, you will be informed if it is possible to purchase an e-ticket. If so, you will only have to submit the Passport number or national identity number of all the passengers and an e-mail address to which you will be sent an e-mail with all the flight’s details and your reservation number. You do not need to give us a physical address to receive your ticket, you only have to identify yourself at the airport and hand in your reservation number.

2. 2. Once at the airport, as with normal tickets, all passengers (including under-age passengers) must go the check-in desk with their passport (for international flights) or National Identity Card and the locator of their purchase (which is indicated on the e-mail of confirmation). Once you have shown your identification, the airline will give you your boarding card.

If you have chosen to purchase e-tickets (this option is very advisable), you will only need to go to the airport with your reservation number and your Passport or National Identity Card to receive your boarding card.

If you have chosen to purchase normal tickets, Rumbo will send them to you via NACEX Courier Company in the next 3 working days to the address you have given in Spain or Portugal. According to our information, more than 95% of the tickets are delivered within 48 hours of the purchase.

If any changes were to be made, Rumbo would charge an extra 15 euros per passenger (except for those children under 2 years of age on the date of the flight). This amount is not refundable in any case and is totally independent of the fare chosen by the customer. In the case that a customer requests a modification and as long as the type of fare allows it, these charge will be applied once again.

Our website www.rumbo.com allows you to book online tickets with discounts for residents (only certain destinations and companies). If you book by telephone please inform our agents that you are a resident of the Balearic or the Canary Islands in order to apply the appropriate discount.

Taxes that charged by Airports that depend on the destination, the type of flight, technical scales, etc. Airlines and service suppliers have nothing to do with these taxes.

1. Use Rumbo’s super search engine. If you can travel on almost any dates use this exclusive service to look up the cheapest flights for the following months.

2.Spend Saturday night at your destination. Most airlines give a discount on return tickets if customers spend at least Saturday night at their destination.

3. Choose a going out date and a return date. Even if you only want a one way ticket, in many cases it is cheaper to buy return tickets (even more if you choose to spend a Saturday night at your destination).

4. Do not forget that you must use your flights sequentially and according to the routes established on your ticket. Thus, you can not use a return ticket without having used your going out ticket and you can not travel on one of the routes if you have not travelled on the previous routes.

Our website does not require you to be registered and you don not need to submit extra information to look up a destination or a price, just go to our main page and choose:

1. Advanced search engine. In this section you will find the best bargains to visit specific destinations. If you don not find the destination you want, you can carry out a general search at:

2. Flight tab. Here you will find flights to all our destinations on all dates. Just fill in the text fields with information about your place of departure, your destination and the dates on which you wish to travel.

After that you will be shown all the possible combinations that take into account the information that you have provided the system. Choose your favourite one and do not forget to press the RESERVE button.
You have just booked a flight. In order to confirm the booking we need your personal details and specially your e-mail address (please submit a valid e-mail address that you have access to because any modification to your booking will be sent to this address). Next, you must insert the name of all the passengers. Attention! It is very important to write down the names and surnames precisely how they are written on their passports or National Identity Cards. If you use diminutives or short names you may have problems with the airline when boarding, as your passport or National Identity Card will be your only valid identification.
If your company is a member of Rumbo Corporate, please tick the appropriate box and insert the company’s Fiscal Identification Number/Code.
After this, you will be redirected to a page to confirm the requested services. If everything is in order, after ticking a reading the restrictions box, press the OK button. If there were any mistakes, please do not continue.

Once you have completed the purchase process, our system will provide you with a flight locator number.
Shortly after, you will receive an e-mail at your address with the confirmation of the flight. If you don not receive the e-mail on the same day that you book your flight, please contact our Customer Service Centre on 902 123 999.

If you wish to make a change on a booking that has already been made, you must contact our Customer Services Department on 902 123 999 and we will give you all the details regarding the changes.

We must remind you that tourist with restriction rates do not allow changes or cancellation. Customers must not use their tickets for other service than those that were purchased. In other words customers can not use a return ticket if they have not previously used the flying out ticket.

When you purchase a ticket you can check the conditions on our webpage. If you book by telephone, our agents will always provide you with the cheapest ticket, unless you specifically ask for a different ticket. This ticket does not accept changes or cancellations. We must inform you that on our website you can not “just book”. When you book a ticket you are purchasing it, and therefore if you decide to cancel it you will generate expenses. Please take this into consideration if you confirm an online purchase.

On our main page you can find a tab on the upper part of the screen that will take you to the Hotel page. Furthermore, Rumbo proposes the most recommended hotels on a special channel that is located at the end of the page. Choose your country, your destination and your town, as well as your departure and arrival dates. Rumbo’s search engine will provide you with the best results possible.

Yes you can. To do so you must call our Customer Services Line on 902 123 888 or send us an e-mail to customers@rumbo.com. The cancellation could cause you extra expenses, depending on how much notice you give.

Within 48 hours you will receive confirmation of your booking via e-mail. This e-mail will also include the receipt that you must hand in at the hotel in order to confirm that you have paid the booking. If you were not to receive this information, please contact our Customer Services Centre on 902 123 999 or write to us at customers@rumbo.com

On our main page you can find a tab on the upper part of the screen that allows you to choose the Holiday option. Furthermore, Rumbo offers a selection of the most recommended holidays through a special channel located at the bottom of our main page. Here you will find a general search engine for offers and a selection of the season’s best bargains.
Make your choice.

In less than 48 hours our Holiday Department will get in touch to inform you about the status of your request or to confirm the booking.

Our website will specify what options are included in your booking, as well as fees, airport taxes, VAT, etc.

In the case that you have chosen to purchase an e-ticket, you have to go to the airline’s desk at the airport of departure and hand in the flight locator number of your booking and the National Identity Card or Passport of all the passengers.

You do not need to receive any documentation, just print or write down your confirmation number and go directly to the company’s desk.

Our agents will give you information on each case, but the usual procedure is to receive the documentation at your address within 72 hours of having confirmed the booking.