Protection data policy

By means of this notice, Red Universal de Marketing y Bookings Online, S.A. (henceforth RUMBO), with registered office at C/Proción 1-3, 28023 Madrid and with e-mail address datospersonales@rumbo.es for these purposes , informs its users (henceforth Users) about the information that the company needs, so that the Users can choose whether they want to provide these personal details (henceforth Personal Details) that RUMBO could also obtain when Users register at the site exploited by RUMBO that is hosted at the following pages www.rumbo.es, www.despegar.es, www.viajarbajoprecio.com and www.e-viajes.com or when they contract services via the Website. Furthermore, RUMBO also exploits other Websites in a similar way www.opodo.es y www.genteviajera.es.

The personal details that are gathered will be automatically processed and incorporated to RUMBO’s corresponding computerised files. RUMBO will own and be in charge of the file in question (henceforth the File). With this aim in mind, RUMBO will provide its Users with the technical resources necessary to access this notice about the company’s data protection policy or to any other important information, so that they can give their consent for RUMBO to start computerising their Personal Details.

In the case that the Users purchase a service different from those that they registered for, RUMBO must provide the suppliers of the service with the Users’ details so that they can perform the contracted service. Unless stated otherwise, answers to personal questions are voluntary. The lack of an answer does not involve a decrease in the quality or quantity of the services, unless stated otherwise.

Personal details will be handled with the appropriate level of protection. The company will take the safety measures legally necessary to avoid losses, damages or accesses on behalf of unauthorised third parties. Nevertheless, Users must be aware of the fact that safety measures on the internet are not perfect.

RUMBO will use the information provided by the Users to hand it over to the companies that supply the purchased services, likewise, RUMBO will use the provided details for the maintenance of the contractual relation established with RUMBO, to make Users aware of new offers and promotions that they may find interesting. This information will also be used for management and administration purposes, to extend and improve the services that the Users have decided to contract or use, to adapt these services to the Users' preferences, to study the use of the services by the Users, to design new services that are related to the already existing services, to send information on service updates via e-mail or traditional post, as well as information regarding technical, operational and commercial features of the products and services offered by Rumbo now or in the future. The purpose of the gathering and processing of Personal Details also included sending survey forms, which the Users are not obliged to answer. You must take into account that if you book a flight that departs, arrives or stops over in the United States, the information included in your booking will be provided to the American Customs Authorities. Furthermore,

Rumbo can provide personal details of Users to Opodo, Ltd., with registered office in Waterfront, Hammersmith Embankment, Chancellors Road, London, W6 9RU – United Kingdom, only if the Users in question have purchased services through the website www.opodo.es
Rumbo can provide personal details of Users to Gente Viajera en la Red, S.L., with registered office at Fernández de los Ríos 10 - 28015, only if the Users in question have purchased services through the website www.genteviajera.es

You allow us to use your Personal Details and to look up files that belong to third parties in order to draw up your profiles and be able to offer you appropriate products and services, provided by Rumbo itself or by other third parties, such as the financial sector, the insurance field, the telecommunications filed, the energy sector, the water and gas sector, the computing filed, the training field, the tourism and travel sector, the art, leisure and culture field, the real estate sector, the car sector, the food sector, the house maintenance sector, gifts, consumption or other areas the RUMBO considers interesting for its customers.

RUMBO will use cookies when Users browse its Website. Cookies can only be associated to an anonymous User and his/her computer. Cookies can not provide information that allows to infer the User's name and surname. RUMBO's cookies can not read data off of your hard drive and can not read cookies created by other suppliers. In any case, RUMBO encrypts the Users' personal details for more safety. Thanks to cookies, RUMBO can recognise registered Users as long as they have registered at least once, and therefore they do not have to register each time they visit RUMBO's Website and they want to access areas and services that are exclusive to members. Users have the possibility to configure their browser to notify them each time they receive a cookie and therefore avoid the cooking from being installed on their hard drive. Please check the instructions and handbooks of your browser in order obtain more information. In order to use RUMBO's website it is not necessary to allow cookies to be installed. In this case, Users must register each time they wish to access a service that requires previous registration.

Finally, in order to fulfil the Organic Law on Data Protection, Users can exercise their rights to access and change their personal details on RUMBO's files by sending a letter to the registered office of both companies located in C/Proción, 1-3 – 28023 Madrid (Spain) as the company in charge of the file. This communication can also be made by sending an e-mail to Passengerdata@rumbo.com